LVL 2 Gym – Unit 2 – LO4 understand customer feedback in a fitness organisation TH Copy
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https://activeforall.training/wp-content/uploads/2021/09/PPT-Level-2-gym-Unit-2-LO4.pptx
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Question 1 of 3
1. Question
describe the importance of obtaining customer feedback
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
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Question 2 of 3
2. Question
identify ways to record and report customer feedback.
This must include ways to capture, record and report customer feedback
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Question 3 of 3
3. Question
explain the importance of managing feedback in line with an organisation’s procedures
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
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