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Question 1 of 5
1. Question
compare the products and services of different organisations
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Question 2 of 5
2. Question
describe the local demographics of different organisations and how this affects the products and services offered
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Question 3 of 5
3. Question
describe customer expectations of different organisations
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Question 4 of 5
4. Question
describe a typical customer journey for different organisations
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Question 5 of 5
5. Question
describe methods used by different organisations to build support, inclusion and retention
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
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