LVL 2 Gym – Unit 2 – LO1 understand customer service in a gym environment
Use this powerpoint to help you answer the questions
https://activeforall.training/wp-content/uploads/2021/09/PPT-Level-2-gym-Unit-2-LO1.pptx
Quiz Summary
0 of 5 Questions completed
Questions:
Information
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
Results
Results
Time has elapsed
Categories
- Not categorized 0%
-
Your work has now been submitted to your tutor to mark. Feedback from your tutor will follow and when your work has been approved you will be able to access the next part of your course.
- 1
- 2
- 3
- 4
- 5
- Current
- Review
- Answered
- Correct
- Incorrect
-
Question 1 of 5
1. Question
compare the products and services of different organisations
-
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
-
-
Question 2 of 5
2. Question
describe the local demographics of different organisations and how this affects the products and services offered
-
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
-
-
Question 3 of 5
3. Question
describe customer expectations of different organisations
-
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
-
-
Question 4 of 5
4. Question
describe a typical customer journey for different organisations
-
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
-
-
Question 5 of 5
5. Question
describe methods used by different organisations to build support, inclusion and retention
-
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
-