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Question 1 of 3
1. Question
describe the importance of obtaining customer feedback
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Question 2 of 3
2. Question
identify ways to record and report customer feedback.
This must include ways to capture, record and report customer feedback
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Question 3 of 3
3. Question
explain the importance of managing feedback in line with an organisation’s procedures
This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
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